Specify the shipping methods available, such as standard, expedited, or overnight shipping. Include any carriers used (e.g., UPS, FedEx).
Indicate the typical processing time before an order is shipped. For example, "Orders are processed within 1-2 business days."
Provide details on shipping costs. Mention if there are flat rates, variable rates based on weight or location, or free shipping thresholds.
Outline estimated delivery times for different shipping methods and regions. For instance, "Standard shipping typically takes 5-7 business days."
Explain how customers can track their orders, including whether tracking numbers are provided and how to use them.
Note any restrictions or limitations on shipping, such as regions or countries where shipping is not available, or specific items that cannot be shipped.
If applicable, mention any additional handling fees that may apply.
Emphasize the importance of providing accurate shipping information and what happens if an address is incorrect.
Describe the process for handling lost or damaged shipments, including any steps customers need to take to report an issue.
Briefly refer to the return and exchange policy in relation to shipping, including how shipping is handled for returns.